TERMS AND CONDITIONS / END USER LICENSE AGREEMENT
Gogawi is a trademark of GOGAWI ENTERTAINMENT GROUP LIMITED, a company incorporated under the laws of Cyprus (“Company”). Website is operated by GOGAWI ENTERTAINMENT GROUP LTD. (Avlonos, 1, MARIA HOUSE, 1075, Lefkosia, Cyprus and with company registration number ΗΕ 391777) - a wholly owned subsidiary of ESEG Limited. GOGAWI and www.gogawi.com are brand names of ESEG Limited Reg# 163,733 - 9 Barrack Road, Belize City, Belize.Licensed to conduct online gaming operations by Government of Curacao License no 365/JAZ Sub-License GLH-OCCHKTW0711092016.
The Company offers You online and mobile gaming services ( " Company Services ") subject to the following clauses and conditions contained in this end user license agreement (the" Agreement "), which You should carefully read in its entirety before You use the Services of the Company or its products. Please note that the Agreement constitutes a legal agreement between You and the Company. By registering with the Company and / or using the Company Services, You agree to comply with this Agreement in its entirety and without limitation. If You do not accept any of the provisions of this Agreement, You must immediately stop using the Company Services and remove the Online Casino Sportsbook Games from your computer and mobile device.
In addition to the terms and conditions of this Agreement, please also review our Privacy and Cookies Policy ; Your use of our betting services is strictly subject to all additional rules that may apply at any time to the type of betting service you are using, including but not limited to, the Responsible Gaming Policy , the Fair play Policy , the Cash Out Policy and Bonus Policy , among other rules, policies, terms and conditions related to the gaming services and promotions published on our Website and / or in our mobile applications, which are incorporated in this document by reference, together with said other policies of which you can be notified by us in advance, from time to time.
In this Agreement, unless the context clearly indicates another meaning:
|Online Casino Sportsbook||Our internet gaming system on the Website, downloadable applications and related services and gaming activities as offered and listed at www.Gogawi.com, including but not limited to, Online Casino/Sportsbook and/or online bingo and/or any other games, where applicable;|
|Game Procedures||shall mean any procedure or condition issued by the Company in addition to this Agreement, which applies only to a particular Online Casino Sportsbook Game.|
|Game rules||shall mean the rules governing all Real Money Play using the Company Services, including all relevant sections of this Agreement and as set forth in the Game Procedures for each relevant Online Casino Sportsbook Game;|
|Interactive system||means the software used by the Company Services to activate and govern the outcome of Real Money Play offered by the Company Services;|
|Mobile apps||will mean any mobile application owned, operated, affiliated or administered by the Company, and any program or data file or any other content derived from it, that You must access or use in order to participate in Online Casino Sportsbook Games with Real Money;|
|Company Services||shall mean the Company's Internet gaming system on the Website (s) and / or Mobile Application (s), including related gaming services and activities, as offered and listed on different Sites ( s) Web and / or Mobile Application (s);|
|Play||will mean the real money purchase of one of our Online Casino Sportsbook Games for the purpose of online gambling;|
|Player||shall mean any person over the age of eighteen with a valid Player Account with the Company for the purpose of placing bets online;|
|Player Account||means a personal account opened by a person, solely for that person, which is maintained by Us to allow that person to play Online Casino Sportsbook Games.|
|Real Money Play||consists of a game that allows the holder of the Player Account to play the Online Casino Sportsbook Games using the Company's Services, and that involves the bet of real funds and the possibility of winning or losing said funds;|
|We, us or our||will refer to the Company, and / or any of its subsidiaries, directors, executives, employees of Company .|
|Company Partners||mean any affiliate, agent, contractor and / or business partner of the Company, including White Label Partners;|
|Username and password||it will mean the Username and Password that you choose when You register to use the Company's Services, which are personal and only you can use them with Real Money Play|
|Website||shall mean any website owned, operated by, affiliated with, or administered by the Company, and any program or data file or any other content derived from it, that must be accessed or used in order to participate in Online Casino Sportsbook Games for Real Money Play;|
|White Label Partner||mean an entity that owns a mobile device company and / or website that provides functions, such as marketing and promotion, in connection with the Company Services;|
|You, you, your or user||will refer to the user of the Company Services for games using the Real Money Play.|
2. Compliance with the Law
2.1. The availability of the Company Services does not imply an offer or invitation on our part to use the Company Services if you reside in a country or region where the use is prohibited by law, or within any jurisdiction where the Company, In your sole discretion, you choose not to offer the Company Services.
2.2. You accept full responsibility for determining whether Your use of the Company Services is legal in the country / region where You live and / or in any country / region where You log in to use the Company Services. The Company will not be responsible for any illegal or unauthorized use of the Company Services by You, as We cannot verify the legality of the use in each jurisdiction, and You are solely responsible for verifying the legality of using the Services. before logging into the Company Services. Seek advice in the applicable jurisdiction if You have questions about the legality of Your use of the Company's Services under the laws of any jurisdiction that applies to You.
2.3. By law, you may only use the Services if you are eighteen (18) years of age or the legal age of majority as determined by the laws of the country where you live, which will only be valid if the age of majority in your jurisdiction is eighteen ( 18) years or more (" Legally of Age "). We reserve the right to hold any funds in your account until your age is verified.
2.4. We reserve the right to request evidence of your age at any time in order to ensure that minors do not use the Company's Services. In addition, we reserve the right to suspend or cancel your Player Account and exclude you, temporarily or permanently, from using the Company's Services if you do not provide satisfactory proof within five (5) days of the request for such proof, your Player Account will be closed, winnings will be lost and withdrawals will be returned to the account from which the deposits were made. The decision will be final, binding and will not be subject to appeal. , or We suspect that you are a minor and You do not provide a satisfactory proof within five (30) days from the request for such proof, Your Player Account will be closed in compliance with applicable regulations. Furthermore, we reserve the right to refuse and / or limit bets and / or bet amounts.
2.5. During your participation period and for a period of 24 months thereafter, no executive, director, employee, consultant or agent of the Company or any of its affiliated companies or its suppliers, consultants or White Label Partners is permitted to use the Services of the Company. Company directly or indirectly, this includes any supplier or consultant. This restriction also applies to the relatives of such persons, and for this purpose "relatives" includes, but is not limited to, any spouse, partner, father or mother, son or daughter, brother or sister.
3. Intellectual Property Rights
3.1. To avoid any doubt, the Company is the owner or licensee of the copyrights, trademarks and other intellectual property rights and / or the Interactive System and Online Casino Sportsbook Games offered through the Company's Services. Players and potential Players do not acquire rights thereto when using the Company Services. In addition, other content related to the Company's Services, including, but not limited to, software, images, photographs, graphics, animations, videos, music, audio and text (the “ Mobile and Site Content ”) Belong to the Company or one of its companies and / or its licensors, and are protected by copyright and / or intellectual property and other rights. Players and prospective Players acknowledge and agree that they are only permitted to use the Company Services as expressly set forth in this Agreement, and that such Players and prospective Players do not obtain any rights to the Site and Mobile Content or any portion thereof. Under no circumstances may You use the Site and Mobile Content without the Company's prior written consent.
3.2. All content and use of the Company Services is for personal, non-commercial use only. Any other use is strictly prohibited and You will be solely responsible for any damage, cost or expense arising out of or in connection with the commission of any prohibited activity.
4. Use of Player Accounts
In order to log in and play Online Casino Sportsbook Games through the Company Services in the Play for Real Money, you will need to open a Player Account, which will constitute Your identification of the Company from that moment and while you use the Services of the Company.
4.1. By personally opening a Player Account, you confirm and acknowledge that:
4.1.1. You are at least 18 years of age or older than the legal minimum age as provided in the laws of the applicable jurisdiction and under the laws applicable to You.
4.1.3. Your Company Player Account is for your personal use only and funds deposited into your Player Account can only be used to play through the Company Services. Verification procedures will be performed when you deposit funds into your Account. You cannot use your Player Account in the name of another person. You can only create one Player Account with the Company and you will use the Company Services only with that Player Account. Any use of your Player Account is strictly for your private use. We are not responsible for any third party accessing Your Player Account and We will not be liable for losses incurred by You as a result of such an event. We consider any activation of your Player Account using the correct Password and Username as a valid login to your Player Account. If you become aware of any unauthorized use of your Player Account, you are required to notify us immediately, we will suspend your Player Account pending an investigation of such unauthorized use.
4.1.4. Any funds held in your Player Account will not accrue interest. You will not be able to place any bets using the Company Services for any amount greater than the amount of money available in your Player Account. You will not treat the Company as a financial institution.
4.1.5. You are fully responsible for paying all money that you owe to the Company. You agree not to make a chargeback and / or deny or reverse any payment you make in connection with the Company Services. You will reimburse us for any chargeback, denial or revocation of payments you make and any losses suffered by us as a result.
4.1.6. You do not yet have a Player Account with the Company in your name and / or you are not using the Company's Services through someone else's Player Account with your credit card information. If You try to open more than one Player Account, under your own name or someone else's, or if you try to use the Company Services using someone else's account, we have the right to close all your accounts immediately and retain all funds in those accounts, as well as deny you future access to the Company Services.
4.1.7. You fully understand the methods, rules and procedures of the Company Services and Internet gambling in general. You understand that it is your responsibility to ensure that the betting and game details are correct. You will not commit any act or display any conduct that damages the reputation of the Company.
4.1.8. You are solely responsible for registering, paying and accounting before any governmental, tax or other authority for any taxes or other levies that you must pay for any profit that is paid to you;
4.1.9. You are solely responsible for the telecommunications networks and Internet access services and other necessary consents and permissions in relation to Your use of the Company's Services.
4.1.10. You do not reside in the United States of America.
4.2. You are solely responsible for maintaining the confidentiality of Your Player Account, including Your Username and Password, and for restricting access to Your computer, and you accept full responsibility for all activities that occur on Your Player Account. You must keep Your Username and Password confidential and You must not disclose them. To safeguard the confidentiality of Your Username and Password, you should follow the following security tips:
4.3. You will be solely responsible for all transactions carried out in relation to your Player Account using your Username and Password. We will assume that anyone who identifies themselves by entering Your correct Username and Password will be You, and all transactions in which your Username and Password have been entered correctly will be considered valid and authorized by you.
4.4. The Company retains full authority over the issuance, maintenance and closure of Player Accounts with the Company. However, the contractual obligations already established will be fulfilled. The decision of the Company's management regarding any aspect of a User's Player Account and the use of the Company's Services is final, binding and is not subject to review or appeal.
4.5. Inactive Accounts:
4.5.1. If you have not logged into Your Player Account for twelve (12) consecutive months, Your Player Account may be considered an “Inactive Account” and a maintenance fee could be charged to Your Inactive Account balance.
4.7. It is Your responsibility to ensure that you read and understand all the rules and procedures of the Online Casino Sportsbook Games on the Website (s) including, but not limited to, the Rules of the Games and the Procedures of the Games, before playing on Play with Real Money or place bets.
4.8. You are prohibited from transferring, selling and / or acquiring Player Accounts for and from other players; furthermore, transferring funds between Player Accounts is prohibited.
4.9. You can close Your account at any time, and We will return all funds in Your Player Account to You, subject to any deduction of the applicable withdrawal charges. To close Your Player Account, contact support in writing. The effective closure of the Account will correspond to the termination of the Terms and Conditions. In cases where Account closure is related to concerns about possible gaming addiction, the Player should mention this. The method of repayment will be at our absolute discretion. All Retention procedures need to be reviewed and considered. Any depositary player requesting to close their account will be subject to retention attempts. Withholding procedures include, but are not limited to,
4.10. Your Player Account is made up of a real money fund balance and a bonus fund balance. If you have both real money funds and bonus funds in your Player Account, the next bet you make will use real money funds first. If you place a bet where the real money funds in Your Player Account are insufficient to cover said bet and you use the bonus funds to cover the remainder of said bet, your winnings from said bet will be paid out proportionally with the funds. of real money and bonus funds you used to place that bet. As an example only, if you place a bet of $ 10 (ten USD), of which said bet is made up of $ 4 (four USD) of your real money balance and $ 6 (six USD) of your bonus balance, and said bet generates a profit of $ 30 (thirty USD), Your Account Player will be credited $ 12 (twelve USD) to Your real money balance and $ 18 (eighteen USD) to Your bonus balance. All earnings generated with bonus funds are subject to the terms of the Bonus Policy .
4.11. You may, at your discretion, choose to exclude yourself from using the Company Services for a defined or indefinite period. In order to block your access to the Company Services, you can send an email to firstname.lastname@example.org; you can start a cooling-off period to restrict your account. For more information, see our Responsible Gaming Policy .
4.12. You can also choose to set a maximum loss limit, a maximum bet amount limit and / or a maximum session time limit.
5. Security Measures
The Company's Interactive System is a protected environment that only allows a Player to access the Company's Services if said Player has passed through our secure networks that use state-of-the-art encryption to protect Username and Password data. . You will not be able to access the Company Services without going through the client's security login process, and any Player who bypasses our Interactive System will be investigated to the full extent of the law.
6. Prohibited Uses of Company Services
6.1. You hereby confirm and acknowledge that:
6.1.1. You do not deposit funds that originate from criminal and / or unauthorized activities.
6.1.2. You do not otherwise engage in criminal activities and / or attempt to use your Player Account in connection with such activities.
6.1.3. You are not using, nor do you plan to use, nor do you intend to allow any other person to use, your Player Account in connection with the Company Services for any prohibited or illegal activity, including but not limited to, fraud or money laundering, under the laws of your jurisdiction or any other applicable law in any other jurisdiction.
6.1.4. The details of the credit or debit cards or any means of payment used to deposit funds in your Player Account, obtained when you signed up to use the Company's Services, are those of the Player Account holder and said cards are not are lost, stolen or found (reported as lost). Without prejudice to the foregoing, if You use a credit or debit card or any other form of payment that is not in your name, we will assume that You have obtained the full and sufficient consent of the rightful owner and / or the person whose name is used in said payment instrument before carrying out a transaction with us, to make use of said payment instrument for the purposes presented in this document.
6.1.5. You have not had a Player Account with Us that has been canceled or suspended, nor have You notified Us, now or in the past, that You have a gambling addiction.
6.1.6. You will not break into, access or attempt to break into the Company Services. If there is any suspicion of breaking into the Company Services, we will immediately close your Player Account and confiscate all funds available through that account until our investigation is complete, and we will inform the appropriate authorities.
6.1.7. You will not intentionally disconnect from an Online Casino Sportsbook Game while using the Company Services. If We determine, in Our sole discretion, that You have violated this clause, We will terminate Your access to the Company Services immediately and / or block Your Player Account. If we close or block Your Player Account in such circumstances, We will have no obligation to refund any amount of the funds in Your Player Account to You.
6.1.8. You will not engage in any fraudulent, conspiratorial, arrangement or illegal activities of any kind in connection with Your participation or that of third parties in any of the Games.
6.2. If any suspicious, improper, fraudulent or illegal activity is attempted and / or performed through the use of the Company's Services, We will have the right to close and / or block Your Player Account and confiscate all available funds in that account. . We also reserve the right to disclose any and all details of Your Player Account to the relevant authorities.
6.3. Artificial Intelligence - Robots: You are not permitted to use any software program that, in our opinion, is equipped with artificial intelligence (“AI Software”) in connection with your use of the Services. We constantly review the use of the Services to detect the use of AI Software and, in the event that We consider that it has been used, We reserve the right to take whatever action we consider appropriate, including immediately blocking access to the offending user to the Services, close the account of said user and confiscate all the money available in said account.
6.4. If You suspect that another player is using the Services in conspiracy with another or cheating, please report it to the Company by email at email@example.com.
7. Currency and Payments
7.1. For the avoidance of doubt, it is hereby stated that when referring to a currency in this Agreement, the currency mentioned shall be the Euro and / or any other currency accepted by us, in accordance with the Player's choice of currency in his Account. Player.
7.2. A Player with a valid Player Account may withdraw his winnings in accordance with the cash withdrawal limits described in the Withdrawal Policy.
7.3. You understand that all financial account transactions will be handled by Us, or by third party electronic payment processors and / or financial institutions on Our behalf and that financial account transactions must be verified to prevent money laundering. To the extent permitted by the terms of this Agreement, You agree to abide by the terms and conditions of such third party electronic payment processors and / or financial institutions. We reserve the right to perform credit reviews with third parties, using the information that You provided to Us when opening the Player Account, or any other means.
7.4. We reserve the right to refuse payment through any payment method, such as certain credit cards, personal checks/electronic checks, electronic wallets, and any other type of payment method. We reserve the right to credit you using the same method with which you previously deposited, as long as the method used allows it.
7.5. You understand that by accepting a bonus payment offered by Us, You will be subject to the rules and provisions of our Bonus Policy.
7.6. We may, at any time, reduce any positive balance in Your Player Account by any amount You owe us. By way of example, if after the settlement of a bet in Your Player Account a second settlement is required, the Company will have the right to deduct from your Player Account any amount of money required.
7.7. All payments to your account must have evidence that you own the payment method and not owned by a third party, By doing so you will be required to send a photo of the payment ‘ front and back for Visa and Mastercard showing first six and last four numbers or screenshot of your data owning a wallet for a wallet transaction.
We reserve the right to charge you administrative fees during your deposits and withdrawals, as detailed in the "Cashier" section.
8. Refund Policy
8.1. No refund of funds subject to wagering restrictions or requirements can be completed.
8.2. Refund requests will only be considered if they are made within the first twenty-four (24) hours after the alleged transaction, or before thirty (30) days if the Player alleges that another person (or a minor) accessed his Player Account.
8.3. If You request a refund or reverse transaction, We may require further verification of Your identity in order to comply with Our legal and / or regulatory obligations or to prevent fraudulent or illegal behavior. In addition, we may withhold any refund or reverse transaction until We have determined Your identity in accordance with applicable laws.
Such circumstances that require us to conduct such identity checks include (but are not necessarily limited to): (i) your request that the refund be made using a payment method other than the one used to make a deposit to your account; or (ii) there are reasonable grounds to suggest that a User of a Player Account has not created the Player Account in his own name (and has done so in the name of someone else, ie a third party).
When conducting the identity reviews referred to in this Section [8.3], we require such additional verification as permitted under applicable law, to ensure that we comply with our legal and regulatory obligations.
In the event that you are unable to satisfy our additional identity verification requirement, we will take the required steps to ensure that we comply with our legal and regulatory obligations. This may require that We reject Your request for a refund or reverse transaction, close Your Account, and may result in Your forfeiture of funds. You may not have the right of appeal from such action, except where such right of appeal is required by applicable law in the country or state in which You live, and this is not prevented by Our own legal and regulatory obligations.
8.4. Without prejudice to any other conditions in this Refund Policy or any additional terms and rules governing the provision of betting promotions, we will not prevent you from making withdrawals of:
9.1. If you have a complaint, you can send an email directly to firstname.lastname@example.org and our customer service agents will assist you.
9.2. We will do our best to promptly resolve reported issues. Complaints will be escalated internally according to the urgency and nature of the complaint, and once a solution has been identified, you will be informed immediately.
9.3. If You have a query regarding any transaction, you can also contact us (email@example.com) and provide us with the details of the query. We will review any disputed or consulted transaction. Our decision is final.
10. DISCLAIMER OF WARRANTIES
THE ONLINE CASINO SPORTSBOOK GAMES, THE INTERACTIVE SYSTEM, AND THE SITE AND MOBILE CONTENT ARE PROVIDED "AS IS." WE MAKE NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, (WHETHER BY LAW, STATUTE OR OTHERWISE), INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS, QUALITY, OR PURPOSE ACCURACY OF THE ONLINE CASINO SPORTSBOOK GAME, THE INTERACTIVE SYSTEM, THE MOBILE CONTENT AND THE WEBSITE, OR INFRINGEMENT OF APPLICABLE LAWS AND REGULATIONS.
WE MAKE NO WARRANTY THAT THE ONLINE CASINO SPORTSBOOK GAME, INTERACTIVE SYSTEM, AND MOBILE AND WEBSITE CONTENT WILL MEET YOUR REQUIREMENTS, WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE WILL BE CORRECTED, OR THAT THE SOFTWARE WILL BE CORRECTED. THE MOBILE DEVICE THAT PUTS IT AT YOUR DISPOSAL IS FREE OF VIRUSES OR ERRORS, OR REPRESENTS THE COMPLETE FUNCTIONALITY, ACCURACY, RELIABILITY OF THE MATERIALS, OR THE RESULTS OR THE ACCURACY OF ANY INFORMATION OBTAINED BY YOU THROUGH THE SERVICES.
PLEASE NOTE THAT IN THE EVENT OF COMMUNICATION OR SYSTEM ERRORS, OR VIRUSES RELATED TO THE SETTLEMENT OF THE ACCOUNT OR OTHER ELEMENTS OF THE COMPANY OR INTERACTIVE SYSTEM SERVICES OR THAT RESULT IN THE LOSS OF DATA, PROFITS OR BONUSES, ANY SIMILAR THING TO YOU OR ANY DAMAGE TO YOUR EQUIPMENT OR SOFTWARE, OR TO A MOBILE DEVICE, WE WILL NOT BE LIABLE TO YOU IN ANY WAY AND WE RESERVE THE RIGHT TO CANCEL ALL ONLINE CASINO SPORTSBOOK GAMES CONCERNED AND CANCEL ANY BULLETIN PAYMENTS, CANCEL ANY PAYMENTS ANY OTHER ACTION TO CORRECT SUCH ERRORS AND THAT WE SHOULD NOT PROVIDE ANY BACKUP NETWORK AND / OR SIMILAR SYSTEMS OR SERVICES.
IN THE EVENT OF COMMUNICATION OR SYSTEM ERRORS OR VIRUSES RELATED TO THE SETTLEMENT OF THE ACCOUNT OR OTHER ELEMENTS OF THE SERVICES AND / OR THE COMPANY'S INTERACTIVE SYSTEM, IT WILL RESULT IN YOU RECEIVING ANY PROFIT, BONUSES AND / OR ANY ADDITIONAL GAINS / EARNINGS OR BONUSES YOU HAVE RECEIVED, WE RESERVE THE RIGHT TO CORRECT THE EFFECT OF SUCH ERRORS OR VIRUSES, INCLUDING WITHOUT LIMITATION BY:
WE WILL NOT BE LIABLE FOR ANY ACT OR OMISSION MADE BY YOUR INTERNET SERVICE PROVIDER, OR MOBILE DEVICE COMPANY, OR ANY THIRD PARTY WITH WHOM YOU HAVE CONTRACTED TO OBTAIN ACCESS TO THE SERVER THAT STORES THE COMPANY'S SERVICES.
11. Limitation of Liability
11.1. You hereby acknowledge and agree that gambling may result in the loss of money and that all losses that You incur as a result of gambling through the Company Services will be Your sole responsibility.
11.2. Your decision to use the Company Services is made at your sole discretion, risk and responsibility.
11.3. We will not be liable, contractually, tort, negligently or in any other way, for any loss or damage, no matter what, arising out of or connected in any way to Your use of the Company's Services, whether from direct or indirect manner, including, without limitation, damages for loss of business, loss of profit, business interruption, loss of business information or any consequential or pecuniary loss (even if We have been notified by you of the possibility of such loss or damage).
11.4. We will not be liable, contractual, extra-contractual, negligent or otherwise, for any loss or damage, no matter what, arising out of or in any way connected to Your use of any link in connection with the Services. of the Company. We are not responsible for the content of any linked site.
11.5. You confirm that we will not be liable to you or any third party for any modification, suspension or discontinuation of the Company Services.
11.6. Without being derogated from Section 10, you agree that, in the event that the Interactive System or Company Services do not operate properly as a result of, but not limited to, any delay or interruption in operation or transmission, any loss or Data corruption, communication or line failure, abuse of the Company Services or its contents by any person, or any error or omission of the content, or any other factor beyond Our control:
12. Games aborted and badly executed, errors
12.1. In cases of game, bet or system malfunction, all bets and / or bet amounts will be void.
12.2. In the event that a game or bet is started, but is executed poorly due to a failure in the system, the Company will refund the amount wagered on the game or bet, as applicable, to Your Player Account or, if the account no longer exists, it will pay you in an approved way; and if you have accumulated credit at the time of the aborted game, it will credit your Player Account with the monetary value of the credit or, if the account no longer exists, we will pay it to you in an approved manner.
12.3. If the Company wrongly credits you with winnings that do not belong to you, either due to a technical or human error or an error in publishing the pay tables or gaming software, or of any other kind, the amount will remain the property of the Company. Company and will be transferred from Your Player Account. If, before the Company becomes aware of the error, you withdraw the funds that do not belong to you, without prejudice to other remedies and actions that may be available by law, the amount paid in a wrong way will constitute an amount due on your part to the Company. In the event of an incorrect accreditation, you are obliged to notify the Company immediately by email.
13.1. You agree to indemnify, defend and hold us and our officers, directors, employees, agents, contractors and suppliers completely harmless against all claims, liabilities, damages, losses, costs and expenses, including legal fees, arising from any violation of this Agreement by you, and any other liability resulting from your use of the Company Services, or by the use of any other person accessing the Company Services using your user credentials, regardless of whether such use is with or without Your express authorization.
13.2. In addition to any other remedy available, if you violate any of the terms and conditions of this Agreement, or the Company has reasonable grounds to suspect that You have violated the terms and conditions of this Agreement, in addition to any other remedies available to the Company, Your Winnings will be void at the sole discretion of the Company, and the Company may retain any positive balance that then exists in Your Player Account for any damages or other amounts of money that You owe to the Company after an investigation and / or the conclusion of a legal procedure. Failure to comply with this Agreement may also result in disqualification, closure of the Player Account and / or legal action against You.
14. Changes to the Agreement
14.1. We reserve the right to change these Terms of Service, the Game Rules, the Bonus Policy and the Cash Withdrawal Policy at any time, so we encourage you to revisit this page frequently to be updated with any amendments. to these terms. We will provide advance notice to you through your account of important changes to these Terms of Service (and any related terms) and / or send you an email regarding such changes to the email address linked to your account. Such material changes will take effect seven (7) days after providing such notice by any of the aforementioned methods. Otherwise,
15. Chat function
15.1. As part of your use of the Services, We may provide you with chat functionality, which is moderated and subject to controls. We reserve the right to review the chat and keep a record of all statements made in such functionality. Your use of the chat functionality must be recreational and for socialization purposes, and is subject to the following rules:
15.1.1. You will not make any statements that are sexually explicit or extremely offensive, including expressions of bigotry, racism, hatred or obscenity;
15.1.2. You will not make any statement that is abusive, defamatory, harassing or insulting to the operators of the Company Services;
15.1.3. You will not make any claims that advertise, promote or in any way relate to any other entity online.
15.1.4. You will not make statements about the Company, the Company Services or any other Internet site connected to the Company that are not true and / or are malicious and / or harm the Company.
15.1.5. You will not conspire with other players or third parties through the chat rooms or separate chats.
15.2. In the event that You violate any of the above provisions related to the chat functionality, the Company will have the right to immediately close Your Player Account. If such closure occurs, the Company will reimburse You for any funds that may be in Your Player Account greater than the amount that You may owe us at that time (if applicable). The Company may remove the Chat room functionality if it considers that the Players are not using it properly.
PLEASE NOTE: When using the chat service, any information that personally identifies you and that you decide to send through the chat service can be read, collected and used by the Company. In addition, the Company is not and will not be responsible for the information that personally identifies you that you choose to send through the chat functionality. Suspicious talks will be reported to the appropriate authorities
16.1. Before a prize is paid for any winning ONLINE CASINO SPORTSBOOK Game, it must be validated in accordance with this Agreement, the Rules and Procedures of the Game established by the Company. We reserve the right to make the sole and final decision on the status of the ONLINE CASINO SPORTSBOOK Game winnings and our decision will be final, binding and not subject to appeal.
16.2. We may, in our sole discretion, deny the registration and assignment of a Player Account to a person, or close a Player Account, and limit or decline a bet amount. Subject to the provisions of this Agreement, in the event that a Player Account is closed or denied, We will fulfill the contractual obligations already contracted.
16.3. By signing this Agreement and checking the appropriate box when registering, you hereby agree to receive any communication or publicity from the Company regarding its services or products, including by email or SMS. If you wish to unsubscribe or cancel your subscription to not receive communications from us, at any time, let us know by sending a blank message with the subject "remove" to firstname.lastname@example.org. If you wish to unsubscribe or cancel your subscription to not receive communications of marketing messages by SMS, at any time, let us know by responding "stopmessage" (stop message) to any of our SMS.
16.4. We reserve the right to suspend, change, modify, add or remove any ONLINE CASINO SPORTSBOOK Game used by the Company Services without any prior notice to our Players and with immediate effect. We will not be liable for any loss suffered by You resulting from any of the changes made and You will not make any claim against the Company in relation to that matter.
16.5. We reserve the right to offer, from time to time, bonuses and / or promotions and special offers, such offers will be subject to their own rules and conditions. We reserve the right to withdraw any bonuses or special offers at any time. In the event that the Company considers that a user of the Company's Services is abusing or attempting to abuse a bonus or other promotions, or is likely to benefit from the abuse or lack of good faith of an adopted gambling policy by the Company, then the Company may, in its sole discretion, deny, retain or withdraw from any user any bonus or promotion, or rescind any policy with respect to such user, either temporarily or permanently, or terminate said user's access to the Company's Services and / or block said user's Player Account. In addition, We, the Company, reserve the right to deny any pending cash withdrawals under these conditions.
16.6. You agree that we may, in our sole discretion, assign this Agreement, in whole or in part and with prior notice, to any third party or person. Likewise, you will be deemed to have given your consent to such assignment if you continue to use the Company's Services after receiving such notice.
16.7. You understand that you will receive electronic communications from us through the Company and / or sent by email. All these communications will be considered as "in writing" and will be considered as received by you after 4 days, regardless of whether you received and read them or not.
16.8. The enforceability or validity of any part of this Agreement will not affect the validity or enforceability of the remainder of this Agreement.
16.9. This Agreement contains the entire agreement between Us and You regarding the use of the Company Services.
16.10. This agreement has been drawn up in the English language. In the event of any discrepancy between the meaning of any translated version of this Agreement and the English language version, the meaning of the English language version will prevail.
16.11. No cancellation of any term of this Agreement by us shall be construed as a cancellation of any prior or subsequent violation of any term of this Agreement.
16.12. Unless explicitly stated otherwise, nothing in this Agreement will create or grant any rights or other benefits to third parties.
16.13. Nothing in this Agreement shall be construed as the existence of an agency, partnership, trust arrangement, fiduciary relationship or any other form of joint venture or link between You and Us.
17. Applicable Law
This Agreement will be governed by and construed in accordance with the laws of Curacao, to which You irrevocably submit, for Our benefit, to the exclusive jurisdiction of the courts of Curacao to resolve any disputes (including claims for compensation and counterclaims) that may arise in connection with the creation, validity, effect, interpretation or performance of, or the legal relationships established by, this Agreement or that otherwise arise in connection with this Agreement.